Satisfying our customers is a business philosophy
that we respect, practice, and emphasize in our business.
Need to Return a product?
To return a product at
MarineGuard Network, you'll need to request a Return Merchandise
Authorization (RMA) number. Please contact our
service department at
1
(800) 648-4301 or (631) 728-3986. NO returns of any type will be accepted without
an RMA.
To request an RMA:
By phone: 1-800-648-4301 or 631-728-3986
Monday - Friday: 9 a.m. - 6 p.m. ET
We'll need the following information to authorize your
return:
- Customer name
- Invoice number
- Product number
- Nature of the problem
In general, MarineGuard
accepts returns on merchandise within
30
days. However, MarineGuard
reserves the right to authorize product returns
beyond 30 days from the invoice date. IF the product is accepted
after 30 days, credit will be issued toward one of the
following:
-
REPAIR PRODUCT
-
REPLACEMENT PRODUCT
-
FUTURE PRODUCT PURCHASES
-
ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON
RETURNED ITEMS. Customers
are responsible for all shipping charges back to
MarineGuard
on returned items, and
MarineGuard
will pay the shipping charges on the
replacement or exchange item(s) going back.
- SEND YOUR RETURN VIA COURIER TO THE
ADDRESS BELOW:
- MarineGuard Network
124 Springville Rd Unit3 Hampton Bays NY 11946
United States
Returns within 30 days from invoice date can be
for exchange, replacement refund or credit at
MarineGuard's
discretion. Please be aware that specific manufacturers have
more restrictive return policies.
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